CA-San Jose

Eddie Troung was awesome. We live across the country but he was able to accommodate us being in different time zones and answered all of our questions in a timely manner. He walked us through step by step with all of the paperwork. Being bilingual was extremely helpful.

They did great job. Hope see you soon.

This is yet another time I refinanced my home loan with LoanFactory. The same easy online process with clear communications at every step. Customers get updates on rates in a real-time manner and can lock the rate through a simple click. The agents also call you to remind you of your next steps and provide advises without any pressure. I would highly recommend LoanFactory to anyone who needs home loan refinancing.

Thank you, Swarna, for your exceptional support throughout my home loan process. Your dedication, prompt responses, and attention to detail made the entire experience smooth and stress‑free. I truly appreciate your commitment and the outstanding service you provided.

Vie Le was very professional and helpful throughout the entire process. She provided quick updates to help us obtain the required documents so the loan can be finalized as soon as possible. Thank you to Vie and Loan Factory!!!

Working with Hoda was truly a blessing in our home-buying process. She is not only highly experienced and professional, but also incredibly proactive and organized. She made everything feel structured, clear, and manageable from beginning to end. What impressed me the most was how dedicated she was. She didn’t just “process a loan” — she guided us, protected our interests, and made sure every detail was handled properly and on time. Anytime there was a question or concern, she responded quickly and confidently. It honestly felt like she was taking care of her own family. If you want a lender who is efficient, knowledgeable, transparent, and genuinely cares about doing things the right way, I absolutely recommend Hoda. She made what could have been a stressful experience feel smooth and secure.